I had a part replaced recently due to a factory recall on my Sonata and ran into a few glitches with ordering. Though it was a little frustrating at the time the staff were very understanding, supportive and valued my time during the whole process. They reassured me they would do whatever it takes to rectify the situation and complete the task. They did indeed accomplished that and more! Special thanks to Angelica for her friendly assistance and coordinating the process so expeditiously. She definitely gets things done smoothly and correctly! A pleasure to work with! I would like to ...
Julio and the team at Global Auto Mall were absolutely amazing in helping me to purchase my 2020 hyundai tucson! Julio was very attentive and knowledgable and made me feel very comfortable when making my decision. I would recommend Julio to anyone and I look forward to working with him again next year when it is time for my daughter to get a car!
No compre mi Kia sorento aquí pero ellos me ayudaron demasiado me hicieron válida mi garantia y me reemplazaron algunas refacciones sin ningún costo , te hacen un tune up y te dan las opciones de compra , gracias por la ayuda Fernando!!
I’d like to start off by stating that buying a car as a woman can be a little intimidating. I had not so nice experiences at other dealerships and this unfortunately left me on guard. Byron was extremely sensitive to my conservative way of doing business and he rose to the challenge and treated me with kindness, respect, and professionalism. He answered all my questions with detail and communicated with a level of transparency that helped ease me in this rather large purchase. Im super excited to drive my 2020 Kona!
Excellent service department
3 days ago I had a great experience with Mario and Francisco negotiating a lease for a Jeep Wrangler. I had the deal done, down payment down and first monthly payment made, today I went back there to finalize the contract with the financial manager I believe named Dimitri. The most extremely rude person I have ever talked. He overcharged me. He basically charged me for something that was already included on my deal and even showing him the paper he charged me. I went back there one hour later and made him to fix it. With his arrogance and rudeness ...
Julio Ruiz was the best auto salesperson we have ever done business with, period. A consummate professional from beginning to end. FYI- we've been purchasing vehicles for 25 years.
Check in/out process, wait time, cost of service... all good. This is my 3rd scheduled visit. Keep up the good work Global!
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