Very warm and welcoming. Everyone was very helpful. Definitely will be coming back to buy from this dealership. Highly recommended, free coffee and bagels too.
Mike was very friendly and made sure we got the car we wanted. He also had a great sense of humor which put us at ease.
My service advisor was James Clark. He was competent and compassionate regarding my concerns. In today’s world where everyone is talking, texting or taking a break, great customer service has become as rare as a unicorn sighting. Whether you come in to buy a new vehicle or get a complimentary oil change, the professionals at Global Auto Mall make you feel valued. James Clark and service manager Jim Stoltz take the ordeal out of going to the dealer!
Let me start off by saying thank you so much to Alexis Buono, Joe Diolosa, Mike. & Dmitri T. This was the easiest & headache free purchase I've ever bought Alexis was on her job! She contacted me as soon as I hit send on my phone. She sent me pictures & prices of a few cars. She called me & I told her that I Actually was sitting in the parking lot of Samsone Auto Mall where I just had a horrible experience with lack of service from all the salespeople. She invited me to come to Global Auto Mall & We were on our way. Once we got there Joe D. greeted us at the door. Alexis told me Joe would take good care of me & he did. The entire staff was excellent! My man & I were very satisfied Customers. I let my family, friends & co-workers know about my great experience.
I went to many dealerships before this one and none of them could help me like this one has. I told Guy how much I wanted to spend and he worked with those numbers and got me a car I enjoy thoroughly. He was very respectful and gave great service!
From the start Alexis Bouno was prompt and provided information that led me to come to the dealership. Geoffrey Champion was my sales rep and he worked really hard to get me the deal I needed. He made the process easy and enjoyable. Doug Shendell made the deal possible. I am pleased with my new Traverse and happy I went to this dealership.
I inquired about a discrepancy on a new lease I had just entered, I was helped by Rich Kudolla one of the managers to solve this issue and received a thorough answer. He was understanding of my problem and we resolved the issue. It put a lot of faith in me to want to do business with Global Auto Mall. Thank you for your time.
I am literally the worst shopper in the world, not because I mean to be but, I am very indecisive. Ken was there every step of the way, talking it out with me and explaining as we went through the buying process. He is very patient and friendly! If you have him as your car guy you are in good hands!
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